Terms of Sale

Matcha Ninja sells tea and tea accessories for personal use. By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method.

Prices are listed in USD. Payment is processed through PayPal's secure checkout. Orders are accepted after PayPal authorizes or captures the payment.

Orders usually ship within 1-2 business days. Delivery estimates are provided for convenience and may vary due to carrier delays, holidays, customs, or weather events.

We make reasonable efforts to keep product descriptions, images, prices, and availability accurate. If a product is unavailable after purchase, we will contact you to arrange a replacement, backorder, or refund.

Unopened products may be returned within 30 days of delivery. Damaged, incorrect, or missing items should be reported within 7 days of delivery with photos and the order number.

For order support, email hello@matchaninja.com with your order number and the email address used at checkout.