Privacy Policy

Last Updated: December 13, 2025

Introduction

At Matcha Ninja, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

We collect information that you provide directly to us, including:

Name, email address, phone number, and shipping address when you create an account or place an order
Payment information (processed securely through our payment partners)
Communication preferences and newsletter subscriptions
Information you provide when contacting customer support

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your orders and our products
Send you promotional emails (if you've opted in)
Improve our website and customer service
Prevent fraud and maintain security

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who help us operate our business (shipping carriers, payment processors, email service providers)
Law enforcement or regulatory agencies when required by law

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access, update, or delete your personal information
Opt-out of marketing communications at any time
Request a copy of the information we hold about you

To exercise these rights, please contact us at hello@matchaninja.com.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@matchaninja.com
Phone: (555) 123-4567
Address: 123 Tea Garden Lane, San Francisco, CA 94102